SUBMIT YOUR HELP TICKET
Our Service Desk Coordinator Assigns Your Ticket To A System Support Engineer.Your Assigned System Support Engineer Addresses Your Ticket Within One Business Day.
We appreciate your continued relationship with us. When you’re experiencing technical difficulties, particularly with your business, you need someone who can resolve your issue immediately. We’re here for you!
Please email us at help@thenoc.net, call 904.471.0022, or fill out the form with a detailed description of the issue, error messages, and symptoms your device is exhibiting.
Your request generates a ticket, which is prioritized by the Service Desk Coordinator, who assigns it to a System Support Engineer. Tickets are addressed within the same day, and you’ll be notified every step of the way.
Type the Ticket number (ex. T2019000.0000) in the “subject” of the email or form, along with your questions or concerns.
904.471.0022 is live 24/7. An additional fee is charged for after-hours services.
